Frequently Asked Questions
Everything you need to know about bringing Artscape into your home.
How do you ensure the safety of fragile home decor during shipping?
We use eco-friendly, reinforced packaging and custom-fit cushioning for all delicate items. Every order is fully insured, so if something arrives damaged, we will replace it at no extra cost.
What is your return policy for home furniture and art?
We offer a 30-day window for returns on most items. Products must be in their original packaging and unused condition. Please note that custom-made art pieces are final sale.
Do you offer international shipping?
Yes, Artscape ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated automatically at checkout.
How can I track the status of my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
Are your products ethically sourced?
Absolutely. We partner exclusively with artisans and manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer interest-free installment plans through Affirm.